African travellers flying on international airlines to and from the continent say they are fed up with receiving poor service from flight attendants and ground staff, and tired of being transported in older carriers. Many told Al Jazeera that they notice the difference when they transit and travel on planes from the same airline, which boast sleeker aesthetics. Suddenly, they get more legroom, larger, touch-screen monitors and friendlier cabin crews. International airports have also been accused of applying a different set of standards, with African travellers alleging they experience extra security checks and have to traipse further through terminals to reach their gates.
SOURCE: AL JAZEERA