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How SMEs Can Transform Their Business With AI

by Dumisani Moyo, Marketing Director at SAP Africa Artificial intelligence is the must-have technology for every business owner in 2024. By leveraging AI technologies, SMEs can achieve performance and innovation boosts across multiple areas of the business, from financial management to sales and marketing to human capital management and product development. The global AI market […]

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6 Ways Businesses Will Be Leveraging Tech For Customer Experience In 2024

Customer experience has fundamentally changed. In fact, today it is in a state of constant evolution alongside the development of technologies such as generative AI, automation and personalised computing.  Technology is shifting the way businesses facilitate the customer experience, be it through customer touchpoints such as built-in games, chatbots, personalised shopping experiences or otherwise. From […]

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Are You A Bold Woman In Business?

The Veuve Clicquot Bold Woman Award opens for entries in South Africa The first and longest-running international award of its kind, the inaugural Veuve Clicquot Bold Woman Award was held in 1972. This year marks its 51st year of celebrating trailblazing women in business. For the second year, inspiring South African women who have made […]

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The Synergy Of Business And Information Technology (IT) Will Be Key To Harnessing Africa’s Full Potential

By Upuli De Abrew What is needed is for the data strategy to align with business strategy, and for it to be able to evolve in line with changing internal and external environmental factors The African continent is poised for economic growth, rapid urbanisation and increasing incomes with its population expected to reach about 1.7-billion […]

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Future Skills Gap Analysis

How Businesses Can Combat ‘Quiet Quitting’

Zuko Mdwaba, Area Vice President at Salesforce South Africa Managers have seen more changes to their role over the past two years than they did during the last decade. Today their role has a dual purpose: to drive business growth and invest in their employees’ experience. A positive employee experience is not a nice to […]

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How Businesses Can Empower African Entrepreneurs

In a nation beset by unemployment, it is vital to provide new work opportunities. Our collective future will remain unknown unless we work together to address the problem. And the significance of entrepreneurship to South Africa’s economic success cannot be overstated.  In this article we speak to industry experts to find out how businesses can […]

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SMS May Be Going Extinct, But Not For Businesses

By Kenny Orisanaiye, Founder and CEO of HollaTags Limited If SMS is dying, why do businesses insist on sending SMS? How often do mobile phone users send text messages via Short Message Service (SMS) these days?  The answer to the question depends on who is sending it and where they are, but generally, users send […]

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How Can Businesses Avoid The Great Resignation? Earn Employee Support

By Andrew Bourne, Regional Manager – Africa, Zoho Corporation It would be tempting to think South Africa is immune to the Great Resignation. Referring to the unprecedented number of workers quitting their jobs in the wake of the pandemic, this phenomenon has been blamed on everything from government support programmes (most notably in highly developed […]

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The Type Of Business Every Country Wants To Start

Small businesses are the driving force of economic growth in both developing and developed countries around the world. According to the World Trade Organization, small- and medium-sized enterprises account for 45% of GDP in developing and developed countries and 66% of total jobs. The ability to start and grow new businesses is crucial to the health […]

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Africa: Business Sees Opportunity, Growth & More

For years the African continent has been shrouded in controversy when it comes to its future potential. The optimists talk about Africa as the next economic frontier while the sceptics point to a low growth rate, poverty and conflict as key challenges standing in the way of notable development.  Yet, the continent has grown its […]

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