Sunday, November 16, 2025 - 10:20:48
Columbus, United States | 12°C | Scattered clouds
Columbus, United States | 12°C | Scattered cloudsLatest
Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey Global cloud communications platform Infobip announced its Conversational Experience Orchestration Platform (CXOP) — a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules-based workflows to deliver dynamic, goal-oriented conversations across marketing, sales, and support — […]
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Belva Digital, a marketing technology company based in Kenya has expanded and enhanced its product portfolio through its participation in the Infobip Partner Connect Programme, which has enabled it to widen its customer network. Client background Belva Digital is a marketing technology company based in Nairobi, Kenya. It was founded over a decade ago and […]
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Infobip, a leading global cloud communications platform provider, has been awarded the prestigious title of “Innovative Cloud Communications Provider of The Year” at the Tech Innovation Awards 2023. The award ceremony took place on September 22nd, 2023, at the Lagos Oriental Hotel in Lekki, Lagos, Nigeria. The Tech Innovation Awards, recognised as one of the […]
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In an effort to drive more meaningful voter engagement in Nigeria’s 2023 general elections, Yiaga Africa, a leading non-partisan, non-profit organisation, partnered with Infobip, a global cloud communication company to implement an innovative WhatsApp conversational chatbot solution to better connect with, and educate voters across the country. A first-of-its-kind project for Infobip in Africa, the […]
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Microsoft partner Infobip’s SMS and WhatsApp solutions are now available through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing The integration helps businesses communicate with their customers over their preferred channel to improve the customer experience and boost sales Global cloud communications company Infobip enhances its collaboration with Microsoft by integrating its WhatsApp and SMS channels to help […]
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Infobip, a global cloud communication company for businesses and a leader in omnichannel customer engagement, has deployed an omnichannel platform for Stima Sacco, the second-biggest saving and credit cooperative in Africa. This platform enables the organisation to enhance customer engagement and thus improve customer experience. Client Background Stima DT Savings and Credit Cooperative Society Limited […]
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By Chijioke Ugwuh, Head of Partnership Development at Infobip West Africa As modern customers’ expectations around brand engagement continue to evolve, governments must embrace communication strategies that will enable them to engage with their citizens in a fast, secure, and reliable way. The Customer Experience (CX) that results from this engagement must allow citizens to […]
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Infobip introduces new strategic role to lead on financial and operations management globally as the company moves towards ambitious new technological frontiers Infobip, a global cloud communications platform and leader in omnichannel engagement, has strengthened its management with the introduction of a new strategic position to take it into the next phase of exponential growth and […]
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Infobip, a global cloud communications company for businesses and a leader in omnichannel customer engagement, has implemented a WhatsApp-based chat banking solution for fintech start-up Afridig Wallets. Afridig founder and head of product development Zwelabantu Ntsubane says the Eastern Cape-based company is set to start operating in January next year, bringing to market a host […]
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Infobip, a global cloud communication company for businesses and a leader in omnichannel customer engagement, has been awarded the Top Employer certification for 2022 by the Top Employer Institution, which recognises excellence in people practices. The organisation received recognition for its Human Resources (HR) policies, practices and procedures across its operation in four African countries, […]
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