African Data Workers Power AI—But Face Exploitation and Invisibility

Africa’s data workers, essential to AI systems like ChatGPT and driverless cars, endure precarious work conditions—short contracts, low wages, burnout, and health risks. Global tech firms outsource to countries like Kenya and Uganda, exploiting weaker labour protections via sub-contracting and evading local laws. Despite court cases and warnings, regulation remains weak. New efforts like Kenya’s 2024 Business Law Amendment Bill aim to enforce accountability. Worker-led groups such as African Tech Workers Rising are fighting for fair treatment, collective bargaining, and safe conditions. Several high-profile court cases are currently being pursued by African data workers against Meta and Sama. There is precedent. In 2021. Meta was ordered by a Californian court to pay US$85 million to 10,000 content moderators. Governments must prioritize quality employment, enforce protections, and rethink digital labour policy for a more just and sustainable tech future.

THE CONVERSATION