Meta Faces Lawsuits Over Content Moderators’ Mental Health Struggles

Meta is facing lawsuits over the psychological toll on content moderators in Ghana who review disturbing materials like graphic violence and abuse for Facebook and Instagram. These moderators, employed by Majorel, have reported mental health issues such as depression, anxiety, and insomnia. Their claims come after a similar case in Kenya involving Meta’s previous contractor, Samasource. Despite claims of support, including access to licensed psychologists, workers argue that the mental health care provided is insufficient. As investigations proceed, human rights group Foxglove is pushing for legal action to address the physical and psychological harm moderators endure. This highlights growing concerns over the working conditions and ethics of content moderation for tech giants.

The Guardian