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Infobip launches AgentOS in Nairobi

Infobip Launches AgentOS In Nairobi, Bringing Autonomous AI Orchestration To Customer Experience

Infobip recently launched its next-generation AI orchestration platform, Infobip AgentOS, in Nairobi at its Leadership Soirée hosted at the JW Marriott Nairobi, marking a key milestone in its 20-year global journey and 15 years of building Africa’s digital communications infrastructure. The event brought together senior executives and technology leaders from across East Africa’s digital economy, […]

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88% Of African Organisations Are Now Embedding AI Agents. Few Know What To Do With Them.

A report published in March 2026 found that 88% of African organisations are now embedding AI agents into their operations. The same report contained an uncomfortable subtext: adoption and competence are not the same thing. Across the continent, financial institutions have rushed to deploy chatbots, automated workflows and generative AI tools. But according to industry […]

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technology providers

Businesses Of All Sizes Have A Right To Demand A Level Of Accountability From Their Technology Providers

Technology providers must battle-test their promises to be true enablers By Jevon King, CSO at Backspace Technologies Doing business in South Africa is rewarding but it can also feel like a feat of endurance. Volatile exchange rate, fuel price fears, infrastructure and energy challenges, and a host of other points of friction demand both hands […]

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