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By Andre Eksteen, Senior Product Manager – FTTB, Vox Entering and scaling in the local Internet Service Provider (ISP) market presents numerous challenges, including having to wrestle with growing a customer base while managing the technical and financial burden of operating a reliable network. Add to that the presence of hundreds of ISPs in the […]
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Damian Burnett, Sales Director at VAS-X Modern customers no longer compare their experience with one telecoms operator against another, they benchmark their engagements against the best digital interactions they’ve had anywhere. This means that if your self-service portal isn’t intuitive, easy to use and available 24/7, your customers will notice and they might even be […]
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Ericsson (NASDAQ: ERIC) announces the appointment of Sandile Dhlomo as Head of Ericsson South Africa, as part of Ericsson West and Southern Africa, led by Majda Lahlou Kassi, effective 01 September 2025. He will also be a member of the Ericsson West and Southern Africa leadership team in Ericsson Europe, Middle East and Africa. With […]
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Airtel Africa and Vodacom Group have announced a strategic infrastructure sharing agreement in key markets including Mozambique, Tanzania and the Democratic Republic of Congo (DRC), subject to regulatory approvals in the various countries. The agreement marks a transformative milestone in promoting digital inclusion and expanding access to reliable connectivity across Africa. The initial partnership focuses […]
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Strong operating and financial performance reflects effective execution of strategy and consistent demand across our markets Operating highlights • Our total customer base grew1by 9.0% to 169.4 million, with data customers increasing 17.4% to 75.6 million as the focus on bridging the digital divide across our markets continues. This, alongside a 4.3% increase in smartphone […]
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Author: Chele Moyo, TMT Coverage Banker at Absa CIB & Barbara Asafu-Adjaye, Head of TMT, Absa Ghana Sub-Saharan Africa stands at the brink of a digital revolution, where telecommunications and technology are poised to be the driving forces behind sustainable socio-economic development. With a youthful population and vast economic opportunities, the region is embracing digital […]
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Nominations open for the African tech industry’s best of the best Taking place at the Bay Hotel in Camp’s Bay, Cape Town on 15 November 2023, the achievements of some of the African technology, telecommunications, and media industry’s most illustrious pioneers and tech entrepreneurs, will once again be fêted at the prestigious Africa Tech Festival […]
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Mobile network operators can avoid the challenges more mature markets have experienced by focusing on their customers. Mobile phone operators in Sub-Saharan Africa (SSA) are playing on borrowed time. Robust network investments, cheaper smartphones and data, and a rapidly expanding population of connected youth have fueled strong growth for the US$60 billion SSA mobile market. […]
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2018 saw Facebook (Facebook.com) grow its momentum and step up its investment in Africa. Today, more than 139 million people across Sub-Saharan Africa come to Facebook every month, of which nearly 98% come back on mobile. Have a look at our infographic to see our year in numbers, projects and highlights and learn how we […]
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